Frequently Asked Questions  

Here are a few frequently asked questions that have been included to hopefully answer any common questions you may have. If you have a question that you don't see already answered then please contact Maria-Louise through the CONTACT page.
Needle & Thread
Laundry Hanging

How do I customise my items?

I work with you to choose the right fabrics, and colours. I like to learn a little about the person it's for... Then I go with my instincts from there. Sometimes plans change slightly as I'm an artist as well as a seamstress and I trust my intuition to lead the way. But you will be kept informed to make decisions. Most customers give me a general overview and trust me to do the rest but I'm happy to have more input too.

Can I wash products?

Everything on my site is washable. Clothes come with care instructions, and all fabrics are prewashed before being sewn to ensure no shrinkage on your washing. I suggest wash at maximum of 40 degrees and line dry to prolong life of products.

Gift

Can I return a product?

Not in all circumstances I'm afraid. Products are made personally and nothing leaves without being to a high standard. I show customers products as I'm making them to ensure they are happy. So I have never to date had a customer receive something they are unhappy with. However in this situation each case would be reviewed on an individual basis.

Laundry

Do you offer discounts for bulk orders?

Yes, some items I can offer bulk discounts. It's always worth dropping me a message to ask. Dog bandannas are a popular bulk purchase for shops and dog breeders and their orders are welcomed.